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Payroll Toolbox

  • When contacting Payroll Services:
  • Do not include any Personal Identifying Information (PII).
  • Payroll will confirm your identity at the appropriate time.
  • Do not send documents containing your Social Security number through e-mail channels:
         -Mail to Payroll Services at
              1200 E. California Blvd., MC 209-6
               Pasadena, CA 91125
         -Visit Payroll Services in person at
               1200 E. California Blvd., 2nd Floor
               Pasadena, CA 91125
         -Or fax to (626) 628-3882

PAYROLL FREQUENTLY ASKED QUESTIONS

I was just hired, when will I receive my first paycheck?

Your payday depends on what day you began work, and what pay cycle issues your checks. Please review the Annual Payroll Calendar to find more information on your pay date.

Where can I get a list of my pay days?

Campus pay days are listed on the Annual Payroll Calendar on the Information & Resources tab.

I was just hired. Where do I get my first paycheck?

Your pay check will be available for pick up on pay day between the hours of 10am-1pm at the USPS Campus Post Office. The post office is located on the first floor of the Keith Spalding Building.

I would like to adjust my taxes withheld. How should I do that?

You can submit a new Federal W-4 , CA DE-4 state withholding form, or other State W-4 form to payroll. The form will be processed and included in the subsequent pay cycle. 

Remember – completed withholding forms containing personal information should NOT be emailed. Please use one of the following methods of delivery: 

         -Mail to Payroll Services at
               1200 E. California Blvd., MC 209-6
                Pasadena, CA 91125
          -Visit Payroll Services in person at
                1200 E. California Blvd., 2nd Floor
                Pasadena, CA 91125
         -Or fax to (626) 628-3882

Can I sign up for Direct Deposit?

Yes. Direct deposit forms are in the Human Resources Department. Please contact HR-Records department at (626)395-3300 for more information related to direct deposit.

I have direct deposit, where can I view or print my pay slip?

You can view your electronic pay slip by logging into your Access.Caltech.edu account. The Electronic Pay slip is under the Self Service Online Applications.

My bank account was closed. What should I do?

Please contact HR-Records department at (626)395-3300 to terminate the old account information.

I lost my paycheck/never received my paycheck in the mail. What should I do?

Please contact Payroll Services immediately if you have lost your paycheck to request a Stop Pay.

I think there are hours missing from my paycheck. What should I do?

First, please contact your supervisor. Your supervisor and the PAM for your department or division will work together to review the timecard and ensure the correct number of hours are paid. If adjustments need to be submitted to Payroll, the PAM will work with Payroll to complete the process and ensure you are paid correctly for all hours worked.